Need help with a file, found a bug, or have an idea? We read every message, and we reply to most within two working days.
Email us
To help us sort messages quickly, start your subject line with one of these words:
| Subject starts with | Use it for |
|---|---|
| Help | The tool does not work or the result looks wrong |
| Feedback | Ideas, feature requests, or general comments |
| Privacy | Questions or requests about your data |
| Grievance | Formal complaints under India’s DPDP Act, 2023 |
| DMCA Notice | Copyright concerns, see our DMCA Policy |
| Business | Partnerships, advertising, or press |
Get a faster fix: what to include
Most problems take one message to solve if we have the right details. So please include:
- Your device and browser. For example, “Redmi Note 12, Chrome” or “Windows laptop, Edge”.
- The file type and original size. For example, “JPG, 3.1MB” or “scanned PDF, 6 pages, 4.8MB”.
- Your target size. For example, “under 200KB”.
- What happened. Did you see an error, a blurry result, or a file that stayed too large?
- A screenshot of the error, if you can.
Please do not send personal documents
We never need your actual Aadhaar card, marksheet, certificate, or photo to fix a problem. A screenshot of the error and the file details above are enough.
Our tool works on your device precisely so that your documents stay private. So please keep them that way, even when you write to us.
Try these quick fixes first
Many issues have a quick solution. Before you write, try these:
- The page will not load or the button does nothing: Refresh the page, or update your browser to the latest version.
- The file stays above 200KB: For PDFs, remove extra pages first, or compress each page separately. Large scanned PDFs need the most work.
- The photo looks blurry: Start from the original photo, not one you already compressed or forwarded on WhatsApp.
- The portal still says “too large”: Aim for 190 to 195KB instead of exactly 200KB. Our Disclaimer explains why.
What we cannot help with
We are an independent tool, so we cannot:
- Change any portal’s upload rules or accept files on its behalf
- Recover a form you submitted on another website
- Answer questions about exam results, admit cards, or application status
For those, please contact the helpdesk of the exam board or organization directly. Their contact details always appear in the official notification.
Privacy requests
You can ask us what data we hold about you, or ask us to delete it. Start your subject line with “Privacy”, and we will respond within 30 days. Since we collect very little, it usually takes much less time. Learn more in our Privacy Policy.
Want to learn more about us?
Read our About Us page to see why we built this tool and how we work.